It is Connect2Care’s mission to provide excellent quality services and support to our clients in ways that make them feel empowered and allow them to achieve their goals.

Recently, our Physiotherapist Lisa had a breakthrough with a client. The client had previously been hospitalized for 10 months, during which he saw progress and regression with his ability to stand.

Once discharged from the hospital, the client began seeing Lisa, and with her help and the assistance of the equipment she was able to get funded for him, he could stand up with assistance after a few sessions. After less than 3 months of working with Lisa, the client could pull himself up to standing, utilizing the equipment Lisa had worked to fund for him.

This is a powerful example of how the Connect2Care staff work to empower their clients and help them to achieve their goals.

At Connect2Care, our passion is ensuring participants are provided with a support network that goes above and beyond therapeutic services. We ensure they have the assistance they need to live a complete life.

Our clinicians work hard to provide a service that is in line with the goals and priorities of their clients.



NDIS Physiotherapy | Physiotherapy Services | Connect2Care

The Allied Health capability framework provided by health.vic is to understand the capabilities of allied health to support the needs of those with disability.

The domain of Individual support and its capabilities are as follows:

1. Understands disability and complex support needs

2. Promotes independence and informed choice

3. Works in partnership with the person to set and achieve goals

4. Thinks flexibly and tailors interventions to the person

5. Communicates effectively

6. Works collaboratively with the person’s supports

Interprofessional practice:  

7. Operates within the scope of practice

8. Collaborates with interprofessional


9. Navigates the National Disability Insurance Scheme

10. Collaborates across service systems

Quality, Safety and Ethics: 

11. Acts ethically and resolves conflicts

12. Promotes safety, quality and inclusion

Allied health workforce

Our Therapies | Connect2Care

A discussion with the national committee members of the APA disability group, Catherine Kohlenberg, Denise Luscombe, Bas Jansen and state committee members provided five points as to why physiotherapy is important to people with disability.

Five points:  

1. Cerebral palsy-specific early interventions maximise neuroplasticity 

Physiotherapists play a key role in early intervention through utilising motor training-based activities that prompt neuroplasticity. By stimulating neuroplasticity, a physiotherapist works to rehabilitate and improve an individual’s quality of life. At Connect2Care, our physiotherapists work within an interdisciplinary team, providing the best outcomes for individuals.

2. Physiotherapists play a vital role in early childhood intervention 

Our physiotherapists work to ensure the best practices and guidelines for children and families through early childhood intervention. A physiotherapist takes on a “coach role” whilst other therapists form the team around the child. Connect2Care therapists work within the team and the community where family priorities are focused.

 3. Physiotherapists are trained to improve physical fitness

Lowered physical activity has implications for emotional well-being and overall health. Physiotherapists are trained to improve strength-building and motor skills. As Connect2Care works closely with the NDIS, all of our physiotherapists are available for face-to-face and telehealth appointments now!


4. Postural care: prevention is better than cure  

Understanding how to prevent issues with postural care is crucial! Supported lying is an aligning of the body in a non-destructive position in bed. Our physiotherapists can assess and support clients in developing prevention techniques for postural care.

5. To measure is to know 

Standardised assessments are leading to the identification and prevention of functional issues. This outcome-based approach to therapy is in keeping with the national standards set out by the APA and is practised by our physiotherapists. Whilst these tools are important, our therapists are also adaptive to client needs and will identify the appropriate tool on an individual basis.

NDIS Physiotherapy | Physiotherapy Services | Connect2Care

Ongoing pain can be extremely difficult to deal with, not only physically, but also mentally. Dealing with chronic pain as early as possible is imparative.

What is Chronic Pain?

It is a common belief that our tissue heals after an injury, and pain usually goes away. Yet, many Australians experience pain after the healing process is complete. When pain lingers for more than three months, it falls into the category of “Chronic Pain.”

Chronic Pain Explained: 

A common explanation is that chronic pain occurs due to the changes in our nervous system; the pain receptors become more sensitised and keep the nerves firing, signalling pain to the brain.


Factors contributing to chronic pain include stress, anxiety; sleep; diet; and psychological trauma. When dealing with chronic pain, taking a holistic approach to care is essential. How can we achieve this? Practising mindfulness, speaking to a psychologist or developing a regular sleep routine and a healthy diet can promote our physical and mental health.

How to Deal with Chronic Pain

Managing chronic pain effectively involves more than just medical treatments; it requires an integrated approach that encompasses various aspects of your lifestyle and wellbeing.

Here are some practical tips that can help in dealing with chronic pain:

  1. Develop a Multidisciplinary Care Plan: Engage with healthcare professionals like physiotherapists, exercise physiologists, and psychologists to create a comprehensive care plan. This ensures that all aspects of your chronic pain are addressed.
  2. Stay Active: Gentle exercise can be surprisingly effective in managing pain. Activities like walking, swimming, or tailored exercise programs can help maintain mobility and reduce pain intensity.
  3. Mindfulness and Relaxation Techniques: Practices such as meditation, deep breathing exercises, and yoga can help manage the psychological aspects of chronic pain. These techniques help to reduce stress and can alter the perception of pain.
  4. Healthy Diet: A balanced diet can aid in overall health and can sometimes reduce inflammation, which might contribute to chronic pain. Include plenty of fruits, vegetables, and whole grains in your diet.
  5. Quality Sleep: Poor sleep can exacerbate pain. Establishing a regular sleep routine and creating a restful sleeping environment can improve sleep quality.
  6. Stay Hydrated: Dehydration can worsen the symptoms of chronic pain. Ensure you’re drinking enough water throughout the day.
  7. Join Support Groups: Sharing experiences and tips with others who understand what you’re going through can be very helpful. Support groups provide emotional support and practical advice on living with chronic pain.

By incorporating these strategies into your daily life, you can start dealing with chronic pain and gain more control over your chronic pain, leading to an improved quality of life.

Connect with Connect2Care

At Connect2Care, your health and well-being are our highest priorities. We match you with healthcare professionals who understand the intricacies of chronic pain and are committed to providing empathetic, effective care. Together, we work towards managing your pain and enhancing your overall health. Connect with us today – because your journey to better health and pain relief starts with a simple step.

Joanne’s message:  

“No matter how you choose to approach chronic pain, it is always important to remember that any movement is better than no movement at all.” 

Make the move now! 


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