At Connect2Care, we pride ourselves on providing exceptional therapeutic services. Please take the time to let us know what we are doing well or what we can improve on as we greatly value your comments and feedback. Your feedback allows us to make changes to our practice for the benefit of everybody.
Our therapists and staff are all aware of our feedback and complaints procedures and we encourage you to submit your feedback in any way you feel comfortable.
We want to rectify any problems you have as quickly as possible. We make a promise to respond to your complaint within 10 business days.
If Connect2Care cannot rectify your problem, we will support you to contact the relevant external bodies.
Write to Disability, Employment and Carers Group Department of Social Services. GPO Box 9820, Canberra ACT 2601
Or search “disability advocate” online
Select your desired option below to share a direct link to this page.
Your friends or family will thank you later.