About Us
We help people realise their goals through high-quality therapeutic services.
At Connect2Care, we are more than just an NDIS service provider. We are a family-owned and operated business, with decades of experience in the disability sector and a passion for making a positive difference in the lives of people we work with.
We strive to improve people’s independence and quality of life through evidence-based and compassionately provided therapy.
Our History
Connect2Care was founded by health professionals with a shared passion for helping people with a disability reach their highest potential.
What started in May 2019, as an NDIS registered provider offering predominantly Physiotherapy and Occupational Therapy services in Melbourne, has grown to become a national, multidisciplinary team of allied health professionals supporting both children and adults with disabilities.
We offer predominantly mobile services throughout Australia, and our therapists have extensive experience working in homes, schools, and other community-based settings. We also provide in-centre therapy at our metropolitan hubs in Melbourne, Brisbane and Sydney, as well as Telehealth appointments.
The driving force behind our success is the combination of exceptional service and building good relationships with our clients and key stakeholders, with a focus on helping our clients to realise their goals and aspirations.
As we continue to grow, we remain committed to providing high quality, evidence-based, therapeutic supports to our clients.
We offer predominantly mobile services throughout Australia, and our therapists have extensive experience working in homes, schools, and other community-based settings. We also provide in-centre therapy at our metropolitan hubs in Melbourne, Brisbane and Sydney, as well as Telehealth appointments.
The driving force behind our success is the combination of exceptional service and building good relationships with our clients and key stakeholders, with a focus on helping our clients to realise their goals and aspirations.
As we continue to grow, we remain committed to providing high quality, evidence-based, therapeutic supports to our clients.
Why Choose
Connect2Care
Our practice was specifically established to meet the needs of people living with disabilities in our community. As a registered National Disability Insurance Scheme (NDIS) provider, we offer allied health therapeutic support, including Occupational Therapy, Speech Pathology, Exercise Physiology, Physiotherapy, Psychology, Allied Health Assistants, Social Workers, and Dietetics.
We understand that navigating the NDIS can be a challenging and overwhelming experience. This is why our experienced support team will help assist with the referral process.
Our therapists are highly educated and use clinically proven therapies to drive positive change in the lives of our clients, their families, and significant others. All our staff, from our therapists to our administrative support team, are enthusiastic and patient and bring their positive attitudes to work each day.
We love what we do and are committed to helping our clients accomplish their goals.
From the moment we receive a client referral, we endeavour to provide exceptional support and guidance as well as quality therapeutic intervention through:
One-on-one, personalised therapy in a private setting with state-of-the-art equipment
A holistic approach to therapeutic treatment with exceptionally qualified therapists
Our ability to motivate and empower our clients to become as independent as they can be
In-person, mobile, and telehealth therapy and services that support both the comfort and privacy of our clients.
Whether we are assisting people to get into housing, getting a child riding a bike, or supporting a family through an incredibly difficult time, we are here to help people through our high-quality allied health support. We believe empowering people to achieve their goals is something to really celebrate.
That’s why we are here.
Our Vision
Empowering our clients to achieve their goals and aspirations through innovative and accessible allied health services.
Our Mission
- Deliver exceptional therapeutic services, using a strengths-based approach, that empower our clients to take the next steps on their journey to a more independent and fulfilling life.
- Provide a support network above and beyond therapy to ensure our clients live a complete life.
- We are committed to advancing social and economic participation, emphasising inclusion and encouraging active participation in life for individuals from all backgrounds.
- Ensure equal access to essential allied health services for children and adults in all settings and locations, including those in rural and remote areas of Australia.
Excellence
We are committed to delivering high-quality therapeutic services and maintaining open and honest communication while advocating for our clients.
Our focus is on ensuring that our therapeutic supports are evidence-based. We are dedicated to meeting and exceeding various organisations’ rigorous standards and requirements, including the NDIA, the education department, employment, and aged care services.
We continually seek feedback and reflect on our service delivery to improve outcomes for our clients.
Integrity
We uphold strong moral and ethical principles in our service delivery and are fully committed to our clients and team members.
Our top priorities are the well-being and success of our clients and staff, and we hold ourselves to the highest ethical standards. We believe everyone deserves access to quality care and are dedicated to making that a reality.
Our culture prioritises safe, effective, and honest service provision while promoting multiculturalism and equity. We are committed to equity, diversity, and inclusion in our workplace.
Our integrity is reflected in all aspects of our business. We strive to maintain our standards across the various sectors in which we operate and in our interactions with key stakeholders.
We continuously reflect on our work to ensure ongoing improvement and the pursuit of excellence.
We are dedicated to ensuring all Australians can reach their potential and participate in our nation’s social, economic, and cultural life, contributing to our future prosperity and fostering stronger, more cohesive communities.
Respect
We take pride in being inclusive and respectful to everyone we meet and work with. We believe that all individuals deserve to be treated equally, fairly, and valued, regardless of their identity or background. This inclusive approach allows our clients to be open and honest about their needs and goals.
Our therapists prioritise building genuine relationships with their clients, striving for the best possible outcomes. We recognise that listening is vital to providing exceptional allied health therapy; we carefully consider concerns and questions, constantly seeking to enhance our client experience.
Connect2Care employees come from diverse backgrounds, each uniquely contributing to our team. We respect and value all our team members and those who collaborate with us. Our team cohesion enables us to work together effectively and achieve the unique goals of each of our clients.
Innovation
We regularly seek to improve our approaches to help our clients reach their goals and aspirations, whether using new technology or finding ways to assist people in rural and remote communities better.
Our belief is that the best results are achieved when our clients are comfortable in their surroundings and happy and connected with their therapists. We keep our sessions fun, effective, and engaging—making the most of every minute!
Innovation powers our work as leaders and healthcare providers, pulling strategies and ideas together so we can deliver services effectively in person or over telecommunication platforms while also paying personalised attention to each person we support.
Connect2Care is a leading provider of therapeutic services focused on meeting the needs of children and adults living with disability in our community. As a registered National Disability Insurance Scheme (NDIS) provider, we offer Occupational Therapy, Speech Pathology, Exercise Physiology, Physiotherapy, Psychology, and Dietetics.
